FAQ

how are the pieces made?

rosey pieces are made with the highest quality Australian clay which is then hand crafted into your pieces - they are then dried, sponged and glazed, ready for the kiln!

where are you located?

Central Coast, Australia.

when will I receive my order?

for custom mugs, please allow up to 6 weeks for your order to be made and shipped.

all other pieces will be shipped within 2-3 days of ordering. 

what are the care instructions?

our pieces are dishwasher safe however, we recommend hand washing your pieces in warm water for longevity!

do you offer returns?

rosey ceramics does not offer returns - thank you for your understanding.

what if my order arrives damaged?

in the unlikely event that your order arrives damaged/ broken, please email hello@roseyceramics.com with images and a replacement will be organised.

do you offer wholesale?

please email hello@roseyceramics.com for wholesale inquiries.